Welcome to York Street Medical Practice

Practice Closure

The surgery will be closed from 2pm-6pm on Wednesday 24th April for staff training. We will reopen on the Thursday as normal. If you have a medical emergency that cannot wait until we reopen please call 111. 

April 2024

Practice & Partnership News

Dear Patients,

Dr Julian Cooper will be reducing his clinical commitment at the end of May 2024.

After the necessary minimum retirement period, Dr Cooper will be returning to work on Mondays and Wednesdays – but will no longer be working on Fridays.

This reduction will mean that a proportion of Dr Cooper’s patients will be shared out (and re-registered) amongst the other partners. This will take effect from 3^rd June 2024.

If you have any questions please contact our practice manager, Mr Andy Cutting.

Yours faithfully,

The Partners and Practice Manager,

York Street Medical Practice

Visiting the Practice

We encourage you to continue to wear a face covering whilst in the building if you are showing signs of a respiratory illness or are COVID positive. If you have a routine appointment booked and are too unwell to attend or have tested positive for COVID, please cancel your appointment by calling the surgery number on 01223 364116.

The majority of our GP appointments are booked on the day. Patients are advised to call at 8.30am to arrange an appointment.  Whilst we have a small number of face to face appointments available, we are still booking the majority of our GP consultations by phone and you will then be invited for a face to face appointment if needed. We also have a limited number of face to face appointments to book up to 7 days in advance. These are to be used by patients that need to be seen by the GP.

Nurse appointments can be booked up to 7 days in advance. We also have our first contact physiotherapist appointments available on a Wednesday and Friday, who can help with all musculoskeletal issues for patients aged 16 years and over. As well as our clinical pharmacist for medication related problems.

We have a small number of GP appointments available to book online for those patients with online access. Please visit the ‘Online forms’ tab for how to set this up.

We are following the national Infection Prevention Control (IPC) Guidance for all healthcare settings which will help to ensure the safety of our staff and patients at all times.

Repeat prescriptions 

Many pharmacies are no longer requesting prescriptions on patients behalf. You now need to do this with the practice yourself.  You can do this either by emailing us at repeat@nhs.net, using the NHS app or online services, using our online form Order your Repeat Prescription or in writing and dropping into the surgery.

Please allow 3 clear working days from the date you requested for your medication to be issued to the pharmacy. If you put your request in after 1pm, this will not be picked up until the next working day and issued 3 working days after that.

Choosing the right option

GP appointments are only for illnesses and injuries that wont go away. For other problems you might need a different solution

Self-care – there are lots of things that you can do to take care of yourself. PLEASE USE THE NHS 111 service linked on the right to answer the question whether you need to contact the surgery for assessment by a clinician for your SYMPTOMS. 

Pharmacy – your local pharmacist can provide a consultation area to speak privately so other people cant hear. They can tell you if you need to see your GP.

Colds – There is no cure for the common cold. Click here for information Common Cold

Minor illnesses -Our nurses deal with a wide range of minor illnesses. Click here for details

Where are my local pharmacies, dentists and opticians? Click HERE

GP enhanced access

Evening and weekend appointments are available.

We are offering evening and weekend appointments with a GP or nurse as part of  our GP enhanced access.  These are for routine, non-urgent issues. You can book your appointment by calling the surgery on 01223 364116.

If you have an appointment booked with the service and no longer wish to attend or would like to re-arrange, please call 0330 0130 030. For further information please click HERE.

Excellent results for York Street Medical Practice in the NHS England GP Patient Survey 2023

Thank you all for taking part and supporting York Street Medical Practice. Please continue to feedback your experience of the services we deliver for you. To view the results please click HERE.

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